Increased profit and telephony cost reduction of up to 70% By implementing a cloud PBX from Cosmonova
  • IVR (Voice menu)
  • Tracking employee performance
  • Preventing missed calls
  • LCR (routing calls based on lowest cost)
  • Call tracking - analysis of advertisement efficiency
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How you can work with a cloud-based PBX
  • Incoming calls to a public number can be received from any office in any city, even using a smartphone or a tablet
  • You can make calls from your office phone using a mobile number
  • Calls can be transferred not only within one office but between offices and mobile employees as well
How cloud-based PBX
helps you earn more
Recording conversations
A manager is able to oversee, inspect and analyze the content of the personnel’s conversations with customers, introduce new successful phone conversation scripts to increase sales
  • • Conversations archive for 6 months
  • • Archive access through web interface
  • • Automatic recording of all conversations
Call statistics
Automatic recording of all incoming and outgoing calls allows you to assess the efficiency of individual employees of various departments and the company as a whole. The ability to make crucial managerial decisions based on accurate and clear information
  • • Accounting of all incoming and outgoing calls
  • • History of all actions for each call - who took the call, who the call was transferred to, etc
  • • Visual representation of each employee’s activity
Preventing missed calls
Through smart call queues, you will not lose a single contact. The PBX automatically transfers an incoming call to an available employee in the office or at an external landline or mobile number. Use advanced call routing and after hours calls will be handled in accordance to a separate scenario
  • • Smart call queue
  • • Transfer of calls to external numbers
  • • Voice mail
  • • Advanced queue scenarios: day and night scenario
How cloud-based PBX
helps you spend less
IVR (Voice menu)
An automated voice menu performs the initial call flow distribution to the relevant departments, as well as informs the customers without the participation of the staff. This reduces the load on the personnel eliminating the need to increase the staff.
  • • Call flow distribution to departments
  • • Informing customers in automatic mode
  • • Reduction of personnel load
Free calls within network
Calls between all the numbers connected to the cloud-based PBX are free of charge. Free communication between all company departments, remote offices in different cities and mobile employees.
  • • Savings on local calls
  • • Savings on long distance calls
  • • Savings on mobile calls
  • • Reduction of the international calls cost for international companies
LCR (Routing in accordance with the least cost criteria)
When making outgoing calls, the PBX automatically makes calls to mobile operators using the numbers of the same operator. Such calls are charged as calls within the network and therefore have a lower cost than conventional telephony or are free of charge.
  • • Fully automatic selection of call routing
  • • Consideration of call cost depending on the operator, date and time
  • • Reduction of international calls cost when calling to external networks
Special features of Cosmonova solution

Guaranteed resources for PBX

Your PBX is located on a separate server and does not depend on the load generated by other customers. Stable call quality

Flexible solution

PBX is completely customizable to fit your needs based on the peculiarities of your company’s business processes with maximum use of your hardware

High call quality

Guaranteed communication channels and reliable infrastructure ensure a stable flow of voice traffic without delays or interruptions

Own number resource

Cosmonova company has its own number resource, which allows for obtaining a direct Kyiv land-line number and a cloud-based PBX from a single operator
Why entrust the implementation
of cloud-based PBX to Cosmonova
  • Own Data Center
    Up-to-date data center
    with 4 containment areas
  • 10 years of experience
    in the telecommunications
    market
  • Cloud in Ukraine and
    Europe to choose
    from based on your needs
  • Qualified
    professionals provide
    24/7 monitoring and support
  • Cloud built
    exclusively using IBM
    brand hardware
  • Cosmonova fully assumes
    the implementation of solutions
    for your business tasks
Feedback
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  • Doroshenko Yevhen Robertovych, National Paralympic
    Committee of Ukraine

    COSMONOVA|NET successfully implemented official live broadcast of the events of the Paralympic Winter Games in Pyeongchang. Professional team work left the warmest impressions and we look forward to further effective cooperation in future.

  • Mykyta Derevianchenko, Digital Communications
    Manager, Victor Pinchuk Foundation.

    Victor Pinchuk Foundation is an international charitable organization in Ukraine, founded by businessman and philanthropist Victor Pinchuk in 2006 with the aim of creating new opportunities for future generations regarding qualitative changes in their own country and the world. The foundation has been working with COSMONOVA|NET since 2012, and has successfully implemented a number of diverse projects during this time:

    • Technical support in the set up of a TV linkup and online broadcast of press conferences of world celebrities;
    • Set up f the online broadcast of the IX, XIII and XIV "Yalta European Strategy" YES international summits;
    • Technical implementation of the Nadiia (Hope) project at the 56th International Art Exhibition in Venice;
    • Online broadcast of the 2nd Ukrainian lunch in Munich.

    Considering the number of joint events, we would like to note the high quality of work conducted by COSMONOVA|NET, as well as the speed of decision-making by the company’s team. We look forward on productive cooperation in the future.

  • Lera Tatarchuk, Head of Fund Tvoia Opora (Your Support)

    COSMONOVA|NET became a partner of the Tvoia Opora (Your Support) fund in 2014 because of its professionalism, efficiency and flexibility! The company provides us with full technical support in the matters of website hosting on the virtual dedicated server, cloud based mail server, as well as stable and reliable Internet connection. With the official web page being the face of our charitable fund, its stable work is extremely important!

    Moreover, together with COSMONOVA|NET we have been holding an annual event "A Thousand Gifts for the New Year" for the last 4 years to fulfill children's dreams during the holidays! COSMONOVA | NET fully took on the development of the technical part of the project, and its full maintenance and support, allowing for dreams of numerous children to come true and let nothing stand in the way!

    We’d like to stress that their experts’ professionalism is what the company is all about! All technical tasks are performed on time, in good faith and with unwavering quality! We are completely satisfied with all the solutions provided, have no complaints whatsoever, and plan to continue our fruitful cooperation with COSMONOVA|NET in the future.

  • Ivan Kovalev, Event Manager of «Red Bull Ukraine»

    COSMONOVA|NET was chosen for their flexibility, efficiency and professionalism!

    The service we needed was to provide a stable Internet connection at an offsite event. The company's experts have stood up to their name! Everything had been done on time, with tact and high degree of tolerance :)

    We plan to employ the company’s similar services in the future. We were happy with all provided solutions and have no complaints whatsoever!

  • Bovsunovskyi Vladyslav, Chief Technical Officer of the «DTP.Kiev.UA» civic organization

    COSMONOVA|NET was chosen for their new equipment, which ensures confidence in the reliability of services!

    Using hosting solutions for a high-load website dtp.kiev.ua, we can confirm the fact that company’s professionals have been great at solving the tasks we set them.

    In the event of a time-sensitive issue, in spite of the fact that the technical task was not properly formulated by us, the engineers of COSMONOVA|NET looked into the project and found the best possible solution.

    We plan to continue using the company’s HIGHLOAD hosting solutions!

  • Khizhnyak Sergey

    We have been cooperating with COSMONOVA|NET since December 2016. It is an excellent operator that provides high-quality services of TV signal delivery to the required points of presence. It is a reliable partner in the field of specialized services for TV companies, whose experts are always ready to prove their worth with prompt resolution of any issues that might arise.
    We have selected the following solutions from COSMONOVA|NET:

    • Delivery of the broadcast signal to the tower (Control and Management Center), the main one over dark fiber, the reserve one over IP.
    • Delivery of the signal to cable operators using IP-technologies.
    • Provision of high-speed Internet for the office and Internet connection for off-site filming.

  • Andrey Bilyk, IT administrator

    Our company, DHL logistics ltd., having a widespread network of offices all over the world, needed telecommunication partner for realization of our targets and tasks. And Cosmonova ltd. really fits the bill. This company is a trustworthy partner which in a very short time built a data transmission link (channel) between our headquarters in Kiev and distant databank, provided a heavy-duty access link to the Internet with highly-efficient communicational parameters.

    The Cosmonova personnel is really easy to work with. They are ready to assist at any sage of our cooperation.

    DHL is an acknowledged leader in efficient logistics of heavy cargo all over the world. Specific for our industry, our company runs a network of affiliates with global reach and significance, which constantly face relevant challenges with IT efficiency among them.

    Being such an affiliate in Ukraine, we found in Cosmonova a reliable telecommunication partner capable to timely deploy custom tailored infrastructure. Cosmonova network presence as well as excellent worldwide connectivity allowed us to expand DHL Private Network for valuable data and critical applications.

    Cosmonova is a comfortable company to work with. Their personnel showed a great deal of willingness whatever assist we needed from tailoring technical requirements to helping configure our network interconnections.

  • Alexey Kashyn , Director

    We are Ukraine’s first television network company producing and broadcasting 3D content. Until now, dealing with few Data Centers but could not find the proper level of service and reliability. We felt the difference after placing our equipment in Cosmonova DC, that provided high-quality Internet links and networking, which is very important to our target audience. This is a valuable criterion for us as we work mostly deal with bandwidth-consuming HD video content.

    Also such a collocation was really suitable for us as there are direct communication links to most of operators and now it`s easy to transfer not only unicast but multicast traffic which requires QoS network.

    We noticed also the competence of operation personnel of Cosmonova. They are skilled enough to make on-site maintenance and monitoring of our video specific equipment.

  • Kachanko A.A., Director

    The MEGOGO company would like to expresses its gratitude for the high standards of quality and uninterrupted services of the IP stream formation by your company. We would also like to note the high level of professionalism and prompt response to short-term emergencies that arose in the course of work. Separately, we would like to highlight that the technical solutions provided to us have a high level of fail-safe and backup redundancy.

  • Vladimir Sosnitsky, Deputy Director General

    The Sonar company is one of the leading content distributors in the Ukrainian subscription based and terrestrial TV market, and has been working with Cosmonova for more than five years. During this period, we have seen numerous proofs of the Cosmonova team’s expertise. Thanks to the TV platform and an expert team, TV carriers who are unable to receive our satellite channels, can get them over IP. We are more than willing to recommend the Cosmonova company as a reliable technical contractor, since an increase in the carrier’s channel list means an increase of the carriers’ attractiveness to potential customers. And especially, the top-rated and quality channels offered by the Sonar company. If a carrier cannot receive our channels from the satellite, we recommend you contact the Cosmonova company and get our channels over IP.

  • Sergiy Tsviliy, IT Manager

    The initial contact between us was established at the beginning of 2013. The company introduced itself as Cosmonova and offered their services of providing Internet access. We have thought over the offer for a long time since there had been substantial difficulties in the laying of optical fiber in the territory of the Academy and we did not wish to waste time on it. We agreed that we would keep in touch every 3-5 months. In 2015, our then provider began to fail in its work and we remembered of the provider who was so eager to connect us. We got in touch with them, agreed on the rates and time terms of the work, and had no problems regarding the connection or signing the contract. We are grateful for the high quality services we receive and we have been with Cosmonova ever since.

  • Yurii Yaremchuk, CTO

    Our company works in IT development and maintenance for small and medium-sized businesses, and professes the principles of high quality of provided services. And we can truly appreciate the approach to work by other companies. We have established the ‘right relationship’ with Cosmonova from the start – they have comprehensively solved all the tasks and, most importantly, implemented the technical side of the job without a hitch and in the agreed time constraints. Can we recommend Cosmonova? Without a doubt.

  • Serhii Kovtun, System administrator

    The Kvartal-95 company is a leader in the Ukrainian market of providing a full range of services in the production of television and film projects. Due to the expansion of the writing team, we rented an additional office, where an Internet connection was required in the shortest possible time. We chose Cosmonova LLC for its reasonable prices. And we have not regretted it since. They have promptly connected us to the Internet, even earlier than we expected. We have not had to contact the support service yet, since everything works just fine.

  • Ruslan Savchuk, IT expert

    Bank4YOU is a financial services company, headquartered in London, with offices throughout Europe, Asia and the Middle East. Bank4YOU develops products and provides service solutions for customers who enjoy active lifestyle and travel a lot. Due to the opening of a representative office in Ukraine we encountered the need for an Internet connection in the new office. Being an international company, we required high-quality and uninterrupted data transmission channel to various world resources, which was provided to us by Cosmonova LLC.

  • Pryhunov Vitalii, Head of the IT department

    The Oberbeton company is a local manufacturer of custom concrete structures. Our company is one of the largest enterprises of Ukraine complying with European production standards, which provides a full range of modern equipment to leading European companies. And Cosmonova LLC provided us with the same high quality of the Internet connection. At the time of connecting, we set certain requirements for the data transmission channel which Cosmonova LLC had no trouble meeting.

  • Lisnychyi Hryhorii, IT Director

    Having started working with the Cosmonova company, we were pleasantly surprised by a close-knit team of professionals who immediately helped our team during the initial connection. We were taken with the company’s style of conveying information on the importance and the need of the provided solution to the customer. One of the major factors was the uptime, with no downtime at all. We were not pushed on anything extra, only the things we really needed. Our work has become more comfortable. This month, we have already taken an additional virtual server for using 1C. We have no complaints and we hope it will remain this way. We trust and recommended cooperation with Cosmonova.

  • Zurab Aslaniia, CEO

    National Television Company of Ukraine (NTCU) would like to express its sincere gratitude to LLC Cosmonova for the prompt and quality services of the online broadcast of the Eurovision-2016 final and organizing the online broadcasting of the XXXI Summer Olympic Games in Rio de Janeiro on the UA: Pershyi (UA: First) website for Ukraine. Thanks to the efficiency of the implementation of Cosmonova’s technical solutions we were able to prepare our TV channel’s website for the Eurovision 2016 in less than 24 hours! Over time we have seen the reliability of such solutions, which allowed everyone to watch the show, with no complaints about the quality of the broadcast. Thanks to services provided by Cosmonova the success and victory of Ukrainian singer Jamala had been watched by over one million visitors of our site. The NTCU decided to entrust the internet broadcast of such an important event as the XXXI Summer Olympic Games in Rio 2016 to Cosmonova. To ensure the highest image quality Cosmonova’s professionals organized reception of the terrestrial signal in sdi, and provided backup reception via Internet using the rtmp protocol. Transcoding of the studio signal into the required formats with various bitrates was organized on the Cosmonova platform for TV signal processing, and a player with signal bitrate adaptation depending on the Internet connection speed of multiple users with selection of the highest possible bitrate was prepared for the UA: Pershyi website. We hope that owing to the Internet broadcast organized by Cosmonova even more Ukrainian citizens will watch this grand sporting event and support our athletes. We express our utmost gratitude for the company’s professional approach and look forward to fruitful cooperation in the future.

  • Roman Motrenko, IT Supervisor

    Throughout our cooperation with Cosmonova we have used a wide range of the company’s services. We were provided communication between the company's points of presence and Internet access. We also placed our own equipment in the Cosmonova Data Center and leased dedicated virtual servers. Cosmonova was originally selected as a company that could provide communication channels wherever necessary, including points in the Kyiv region and the Data Center of another provider. At the same time, the price policy was absolutely acceptable without far-fetched non-sense such as "this is outside Kyiv so it will cost more", which was common among other providers at the time. The company's employees proved to be professionals, who, first of all, constantly strive to improve the quality of services provided, secondly, are always ready to promptly react to technical and business inquiries, and thirdly, are open and honest in communication. We are extremely happy with our ongoing cooperation. We are pleased with the high responsiveness and flexibility of Cosmonova, the wide range of the services it offers, profound fairness to customers, and the price/quality ratio of the services. I would also like to note the shortest possible response time to incidents and a minimum of bureaucracy in resolving issues, which is crucial in ensuring high availability of IT services for businesses.

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